What Our Customers Are Saying
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Jerome Collins, Macon, GA
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Chris Hamlin is a super guy. Very knowledgeable and a pleasure to do business with
Joel greene, Cairo, GA -
Chris Hamlin in Sales was wonderful to work with. He took time to go over everything with my 13 year old nephew Nephew as well as myself to make sure that we got the perfect bike for him. Thank you for your assistance we will be back to do business again.
TAMMY BRICKLE, MACON, GEORGIA -
Thanks Marko
-Anonymous -
Got hooked up with salesman Marcko. He was extremely knowledgeable about all the ATV manufacturers and accessories. Smooth sales process and everyone at Capital Cycle was very accommodating! X10
Joshua Krontz, Eastman, GA -
Working with Marcko Witter, Jason Hooper and the Capitol Cycle team was one of BEST and smoothest purchases Ive ever made. They were professional, very knowledgeable and personable throughout the entire process. It was an Awesome experience and I would definitely buy from them again!
MarQuitta Wilcox, McDonough, GA -
First and foremost, a big shout out to salesman Ken Murry, a.k.a. "Mister Personality". He not only contacted me quickly after I filled out an "Am interested in buying..." type form online, he got answers for me and promptly called back with the information I requested. After a frustrating drive from Columbus the next day, my mood quickly improved as I was greeted and taken to meet Mr. Ken and make proper introductions. Paperwork set in motion by Ken & equally nice Todd to buy the Kawasaki I'd picked out, I was taken around to meet folks from several departments in the very clean and well-arranged dealership.
All in all, it was a pleasant experience that I count as one of those "worth the drive" deals.
Bonus:
I fully understand the liability aspect of your staff not being able to help tie down a customer's bike.
That said, you have the coolest loading ramp I've ever used!
I had my new loaded in my truck with ease in no time at all!Eddie Hall, Columbus, GEORGIA -
It was worth the drive to Macon to purchase my son's first bike from Capitol Cycle. Keith Matthews was the best Salesperson I encountered after speaking with 4 other dealerships. He provided me an out the door quote which beat all others(huge price difference as Capitol Cycle did not take advantage with excessive fees). The financing portion was painless and did not require back and forth request of a lot of paperwork. My son and I enjoyed interaction with a different Salesperson, Marco, who was not involved in the sale but just friendly! Will definitely visit Capitol Cycle when we upgrade from the Ninja400 to larger bike! The entire experience was positive!
Sebastian Savage, Lawrenceville, GA -
Keith Mathews was exceptional in dealing with me not only at the dealership but also over the phone. It is not an easy thing to do, wheeling and dealing over the phone, since I was three hours away. Keith answered all my questions and really made it as easy as possible. I also enjoyed meeting and chatting with Steve Martin who helped me with a couple of accessories. You have two wonderful and personable employees that made me feel like more than just a customer, I feel like I have made two new friends. PS. I love my 2022 Indian Roadmaster!!
Jason PriceJason Price, Shorter, AL -
Zach went above and beyond! He help us get what my family needed! Everyone one at the dealership was so helpful
Amanda Hood, Macon, GEORGIA -
Shawn was top notch. Our machine was back ordered. Shawn would contact me and give me updates on the status of my order. He was very knowledgeable and helpful of which machine would suit my needs. I will definitely talk to Shawn when I get ready for another purchase
Bryan Hayes, Griffin, GA -
I had an awesome purchasing experience with my salesman. William Fambro assisted me with my purchase of my 2021 Indian Challenger. I used Capitol cycles website to get preapprove on this awesome machine. William immediately phoned me back and we discussed a few small details I inquired about. A few hours later I entered the dealership and met with William. He greeted me at the door and was very professional in every way. We discussed my situation and he worked out the numbers that I felt worked within my budget. William is a calm and laid back gentlemen that made my experience in purchasing my bike Great!. I highly recommend William and Capitol Cycle's staff if your interested in purchasing a motorcycle. Thank you William Fambro!
Richard LePage, Monticello, GA -
I have been riding motorcycle for over 30 years. Your service Manager Robbie whom I have known for over 10 years is the BEST in the industry. I live in Stone Mountain, GA and will continue to have my Honda Fury serviced at your dealership. Robbie is honest, extremely knowledgeable, and good listener. He is a valuable asset to your organization.
Raymond Wright, Stone Mountain, GA -
Had the first service today , service department was excellent . Robbie is a great service manager , the service techs were great
Joseph Hamrick -
I was riding my indian challenger from pennsylvania to key west. Also a few stops in between. My stock windshield wasnt big enough. Called a few dealers andf only capital cycle had it in stock. brian in sales wrote my name on it since i was in mississippi at the time. Showed up next day and nathan in service(manager i believe) installed it in minutes. Wait, it gets better. Brian in parts offered to mail me the old windshield at no charge. Are you kidding me? Real great service by outstanding people who still put the customer first. If i need parts im buying here and having them shipped. They are that good. Thanks Guys!
Mark marcelis, North Wales, PA -
Colby worked great with me I was a hard nut to crack, Thx Colby I am Enjoying my Ride
John Stephens, Covington, GA -
I needed to get some work done on my Indian Springfield. When I looked at the dealer locator I was happy to see that a Indian dealer was so close to where I live.I made an appointment and when I brought my bike in the service department guys got right on it. I waited around in the store and spoke to numerous employees. They were all very friendly and knowledgeable. I have been riding for over 40 years and this is the best shop I have been to. There is a sense of family which I see every time that I go up there. The Open house was outstanding. Capital Cycle will always get my business and I recommend them to anyone.
Alex Busch -
Turner gave excellent service ... hes an asset to your organization
Kevin Davis, Macon, GEORGIA -
WOW. Thats the best word I can find for this place. It was the best experience of my life buying anything. Marko and RJ was absolutely amazing. They let the Polaris HL 1000 sell its self and I had plans on riding for the 4th of July with family and they made sure it happened for me. It was truly the best. Thank you all
Kelly Bridges, Milledgeville, GA -
Purchased my new SxS from Andrew. He is definitely a 5 star person and salesman. Been a long time customer of Capitol Cycle and will continue to be. Great experience.
Johnny Cannon, GA -
Shaun was the best sales person that stayed on task with everything for me. He never gave up. He is amazing. His customer service was A1. I will be back to see him again. He is friendly,nice and dedicated to his job. Thank you Shaun for everything.
Javonda Simmons, East Dublin, GA -
Andrew was my salesman and he did a phenomenal job getting me out the door with a 2019 CRF450. He worked his magic and beat every other dealerships price by far. In addition he is just an all around nice guy to talk with. Thanks to him I will be a Capital Cycle customer for life! I give Andrew 5 stars as a salesman.
Hunter Walters, Tallassee, ALABAMA -
Shawn Sneeder has great customer service.
Taylor Windham, Macon, GA -
Shawn did a great job getting me a bike and has great customer service.
Taylor Windham, macon, GA -
I recently purchased two units from Capitol Cycle (Macon Ga.). My sales rep. was Caleb and he was very honest, easy to communicate with, and showed great attention to customer care before and after the sale. There is a reason they have been in business 100 years and it is great customer service. They have great prices also. If you are in the market, I would highly suggest you check them out.
Charles Jordan, Griffin, GA -
My cousin Jerry Hamrick took me by their shop when I was in town for a GDOT meeting. My husband and I wanted a Polaris UTV to ride around our property. Jerry called Donny Banks and told him what I was looking for. I ended up buying his parents Polaris 570 Ranger 2014. Nathan, the salesman, could not have been nicer or more informative about the Polaris and what great shape it was in. My husband and I are totally enjoying this machine everyday. The money spent well worth it - memories we will share on it...priceless! Great family owned dealership and great people to have an experience with... Thank you all... and Thanks Jerry!!!
Robin Usry, Gibson, GA -
Purchased a new 2018 Honda Pioneer and Caleb was my sales rep. Great price and smooth transaction. I would not hesitate to use this dealership for future purchases. All the staff were friendly and helpful.
Charles Jordan, Griffin, GA -
My salesperson Shawn was AWESOME and the rest of the staff was also great. Its was a pleasure making a GREAT deal with Capitol cycle
Sirena Johnson, Decatur, GA -
Marko Is Awesome. Exceptional customer service!
Greg Thomas, Bonaire, GEORGIA -
Marco was professional and courteous. He went above and beyond to get the best deal for me. He is such and amazing person. Excellent customer service skills and such a people person.
Chiquita Thomas, Bonaire, GEORGIA -
Phillip Phillips, Cochran, GEORGIA
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Shawn was awesome both before the sale and after. I highly recommend both sales and service at Capitol Cycle. Thanks again guys!
Joshua Sparks, Macon, GA -
-Anonymous
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GREAT CUSTOMER SERVICE MY SALES AGENT AND THE OFFICE MANAGER WERE AWESOME WALK IN AND RODE OUT ON MY NEW BIKE (NATHAN) AND( CASH) WERE THE GUYS THAT GOT ME ROLLING THANKS GUYS.
sabastian king, macon, GEORGIA -
A big thanks to Capitol cycle it was a great experience they were alot of help also to I wanna thank my salesman Shawn sneeder
Jereny Harris, Macon, GA -
Shawn you were awesome at making my experience dealing with you always a pleasure I hope you never go anywhere because me and my money go where you go capitol cycle has the best salesman I could ever deal with I look forward to many more years of friendship and business with YOU!!! And always a great experience I love my RZR and my Raptor thanks buddy you got me right and made everything a breeze thanks again!!!
Gary hodges, Haddock, GEORGIA -
Great buying experience at capital. RJ was very helpful and informative from the first time speaking with him on the phone to the point of leaving the dealership with my new toy. I would also like to thank Haley and Cash for the help they provided. I would definitely suggest buying from capital cycle to anyone!! Thanks again RJ, Haley and Cash!!!
Josh Stargel -
Great buying experience at capital. RJ was very helpful and informative from the first time speaking with him on the phone to the point of leaving the dealership with my new toy. I would also like to thank Haley and Cash for the help they provided. I would definitely suggest buying from capital cycle to anyone!! Thanks again RJ, Haley and Cash!!!
Josh Stargel -
I just purchased a Polaris 4 wheeler from capitol cycle. I would like to say that everyone I came in contact with at the store was extremely pleasant and helpful. Nathan Spires went out of his way to find the atv that I wanted and to get it there for me. He and Cash also stayed late to make sure I was taken care of. Great experience so far!! I will definitely recommend Capitol Cycle.
Jimmy Wood, Pineview, GA -
Came to capital cycle looking for a sports quad and my man Shawn knew just what I wanted ,
I would highly recommend capital cycle they even stayed late . So if your looking for something there make sure you ask for Shawn he'll hook you up.-Anonymous -
We attempted to work with a local dealer as well. Poor customer service with the local guys. Decided to come to Macon and give Capitol Cycle a look. Shawn came out immediately and asked all the right questions. He helped us decide on the best model Polaris that would meet our needs. The GM came out to meet with us to verify the numbers (never even had a car dealer GM do that before). No gimmicks with the paperwork. Very impressed with the experience. Honesty and good customer service goes a long way with us. We will be referring others and doing business in the future!!
Jesica Davis, Dublin, GEORGIA -
Being over 6 hours away, I was very skeptical about purchasing my dream bike from Capitol. Shawn laid to rest all of my fears while going above and beyond to insure a smooth process.
Michael Lewis, McLeansville, NC -
I had my sons 250 transmission rebuilt and wanted to wait before I reviewed the service department. After 2 races and hours of practice I couldn't say enough of capital cycle and the service department. Thanks Stan and all the staff! All about the kids!
Wade Eubanks, Eatonton, GA -
We had a great experience with Marco Witter as our salesman of a great deal on a Honda 450 4-wheeler. Marcko was very knowledgeable on this product & answered all of our questions. He was also very courteous. Also mechanically inclined on 4-wheelers. We Wil be a returning customer! :) :)
Sandra Fuselier, Flovilla, BUTTS-GA -
alked to Shawn on the phone and I knew right away he was a guy I could trust to get a KTM. Shawn took care of me from the second we talked on the phone. I am proud to be at Capitol Cycle to get my dream bike a KTM 690 Duke and it is all possible due to the work and commitment Shawn has to your company and taking care of customers. I have been with Publix Supermarkets for 28 years and know the customer is always right. I will look at Capitol in the future for my next bike due to how well I have been treated by Shawn and the staff who work there. Thanks so much for making this a fun experience for me
Steve Houghton -
I was treated like a star here at Capitol Cycle. I had an awesome sales representative thanks to Shawn. He got me a price that I wanted to be at and was very helpful in every way possible. He answered all of my questions. I will recommend him and Capitol Cycle any day.
Alexander Beard -
Working with Shawn was a great experience. He was a great salesman to work with. Always works with a smile and easy to deal with.
James Day -
Shawn Sneeder went out of his way to make sure I was well taken care of. He worked his tail off during the purchase of my bike, I greatly appreciate his hard work and I'll be back for more soon
Bobby Trucker -
Shawn Sneeder was a great sales associate. I will highly recommend anyone to deal with Shawn.
Jason Mckinley -
Shawn Sneeder was a great salesperson, he helped tremendously with all questions.
Matthew Eubanks -
Shawn Sneeder, was and outstanding saleman.. He explained everything to us and we feel he worked hard for us...he was open and as honest as possible...We would come again....Thank You, The Strong....
Joseph and Tonja Strong -
So I recently purchased a new Honda 2013 CB 1100 here. Awesome bike and an awesome buying experience. Joseph Dukes in sales worked with me and the rest of the sales dept to get an out the door price we mutually agreed on. This is the 4th bike I've purchased over the past 30 years from Capitol and have always been satisfied with the buying experience, parts dept and service. While I perform all routine maintainance, I'll bring my wheels with tires in anytime and they always work me in and don't insist you purchase tires from them.Bryan Livingston in the Parts department is great. He is customer friendly, remembers who you are, what you ride and best of all, he'll work with you on cost of accessories and parts. I want to keep as much of my money local and he makes it possible by matching internet prices even if it might not be in stock.You need to check this place out next time you need a bike, powersports, accessories and parts. While we all want the machine, the people here make it happen as best they can for you to get you on the road, and keep it that way
Mark Olsen -
Hillary McNutt was my sales person for my purchase of a 2015 Polaris Sportsman 4 wheeler. She was super friendly and took plenty of time up with me to ensure I got what I was looking for. She spent several days working with me, working out a very much appreciated deal with my budget I had to work with. I will definitely recommend anyone looking for a ATV go see Hillary!! Thanks........Steve Barton
Kinder MorganSteve Barton -
Just bought my second KTM from Capital Cycle. Hillary was great to deal with. She made sure all was taken care of and very helpful getting a few accessories and reviewing the bike
Bill Shaw -
Talked to Shawn on the phone and I knew right away he was a guy I could trust to get a KTM. Shawn took care of me from the second we talked on the phone. I am proud to be at Capitol Cycle to get my dream bike a KTM 690 Duke and it is all possible due to the work and commitment Shawn has to your company and taking care of customers. I have been with Publix Supermarkets for 28 years and know the customer is always right. I will look at Capitol in the future for my next bike due to how well I have been treated by Shawn and the staff who work there. Thanks so much for making this a fun experience for me Steve Houghton.
Steve Houghton
The service was excellent! The associate in the service department, Laine, and the associates in the parts department, Stacy and one other guy, were fantastic. Especially Laine, since she was short staffed and had a lot of customers.